Workplace for Frontline
85% of deskless workers feel disconnected from head office. Workplace uses familiar, mobile-friendly tools to help you get your message across to them and give them a voice.
What’s a frontline user?
Frontline users are one of Workplace’s two user categories. Frontline employees are people whose primary role is to work directly with customers or the general public. Find out more about Workplace’s definition of ‘frontline’
Why Workplace
for deskless workers
Familiarity
Over 2.5 billion people use Facebook every month. Because Workplace has all the same great features, people already know how to use it. That means fewer costly training sessions and higher levels of adoption.
Mobile
We know how to make mobile tools that people keep coming back to every single day.
Agility
Workplace reduces the time it takes for information to reach frontline employees by 34%, while frontline feedback gets to management 21% faster.
Easy access without email
Most work tools need an email address to get started. With Workplace, anybody can get connected quickly and easily whether they have an email address or not.
Access Codes
Send people a unique code via text message or post. Download the Workplace app and enter the code to get started.
Access Controls
Block after-hours access to Workplace for casual workers with a customizable pop-up message. via text message or post. Download the Workplace app and enter the code.
People Sets
Automatically sort people into different groups based on role or location and decide what kind of experience will suit them best.
Get information out faster
Don’t rely on noticeboards or lengthy email chains for important updates. Reach your entire company at the touch of a button so they can access the information they need anytime, anywhere.
Knowledge Library
Create, store and share static content, like store procedures or hourly worker policies, on desktop or mobile.
Groups
Post information like policy updates or work shifts in Groups to make it readily available, with unlimited file uploads, search, comments and tagging.
Live Video Auto-Captions
With auto-captioning on Live video, mobile workers with the sound switched off will still be able to follow along.
Workplace Chat
Quickly share photos, videos or questions from the shop floor with a dedicated instant messaging app.
Integrations
From ServiceNow to ADP, connect the tools frontline employees are already using and keep their tasks and payroll information in one place.
Learning
Help people learn new skills and onboard faster into their jobs. You can even test their knowledge with quizzes and get insights on their results.
“It brings to life the incredible work our people on the frontline are delivering every day across our business. Plus it’s a great platform to share each other’s passions and get to know each other better.”
– Glenn Macgregor, GM of Retail Operations, Supercheap Auto