Strategy and
consulting services
Our strategy and consulting services help you lay the foundations for a better digital employee experience.
Start with clarity, not complexity.
A great digital experience is built around people. For frontline and distributed workers, that means having the right information, tools and support in the moments that matter.
We understand the challenges of scale, complexity and real-world constraints. Our consultants are ready to help you develop a clear plan forward, with internal alignment and momentum from day one.
Practical, people-first strategy for the real world.
Audience
needs analysis
Before choosing platforms or designing solutions, it’s critical to understand the people you're building for. We help uncover what your workforce truly needs from its digital experience, across roles, locations and shifts.
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Worker personas
Identify key worker personas and daily journeys.
Process gaps
Uncover blockers, workarounds and process gaps.
Workforce expectations
Understand workforce expectations and device behaviours.
Workday vision
Define what a ‘great day at work’ looks like from the ground up.
Digital channels audit
Most organisations already have multiple communication and productivity tools in play, but they’re often disconnected or underused. We audit what’s working, what’s not, and where the noise is drowning out value.
Channel inventory
Map all existing channels, tools and use cases.
Frontline experience
Assess visibility, access and usability for frontline teams.
Overlap analysis
Identify duplication, inefficiencies and overlap.
Industry benchmarks
Benchmark against leading digital workplace practices.
Solution fit and selection
With so many platforms, features and partners available, choosing the right tech can feel overwhelming. We guide your selection process based on real needs, existing infrastructure and long-term scalability.
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Clear requirements
Clarify your requirements and integration needs.
Vendor scorecard
Evaluate vendors based on functionality and frontline suitability.
RFP support
Support RFP development and decision-making.
Future proof
Ensure future flexibility, not vendor lock-in.
Solution cost benefit and ROI analysis
Digital transformation only works when it makes business sense. We help you build the case for change with clear, evidence-based modelling of the impact across cost, time and workforce experience.
Hidden costs
Assess current costs of inefficiency, churn and disengagement.
Quantified benefits
Quantify benefits in productivity, safety, retention and compliance.
Total costs
Model total cost of ownership across different vendor scenarios.
Return on investment
Create a clear return on investment (ROI) story to support executive buy-in.
Other ways we can help
Looking to roll out your platform with support, or get more value from the tools you already have?
Let’s build a better employee experience, together.
