Implementation and adoption services
Our implementation and adoption services take the pressure off your internal teams to deliver a smooth rollout, high engagement, and readiness to launch at scale.
Launch with confidence and bring everyone with you.
At the implementation stage of any project, the stakes are high. We manage the heavy lifting to make sure everything from platform setup, change planning, stakeholder engagement, training and go-live support are resolved.
With proven frameworks and hands-on delivery, we help you launch smoothly and build lasting engagement from day one.
From first login to lasting value,
we set you up for success
Project and change management
Strong change and project management converts potential to results. We align people, platforms and plans, so work stays on track and adoption sticks.
Project governance
Structure and lead project governance from planning through delivery
Enablement planning
Develop role-based comms and enablement plans
Change readiness
Assess change readiness and coordinate rollout sequencing
Continous improvement
Set up feedback loops and agile iteration frameworks
Technical consulting and configuration
Great setup creates positive experiences. We configure platforms to fit how your people actually work, streamlining complexity and reducing admin friction.
Create a comprehensive map of communication channels and their specific use cases within the organization
User personalisation
Map user roles and configure permissions by team or site
Integration enablement
Plan and implement light-touch integrations
Workflow automation
Set up workflow automations to reduce manual tasks
IT collaboration
Provide documentation and governance support for IT
Training, enablement and launch support
The best platforms only add value if people use them with ease. We make sure everyone, from head office to the front line, feels equipped, informed and engaged.
Tailored training
Design and deliver training tailored to roles, locations and devices
Launch facilitation
Facilitate impactful go-live events across teams or regions
Content design
Create clear, engaging resources and reference materials
Activation support
Offer post-launch support and Q&A for early adoption phases
Ongoing account management
Post-launch is when the real value begins. We stay connected to help you evolve, optimise and keep your platform aligned with changing needs.
We measure successful adoption at 80% or higher monthly active users.
Ongoing partnership
Schedule regular performance check-ins and roadmap reviews
Actionable insights
Surface insights and engagement trends for continuous improvement
Feature co-design
Co-design feature rollouts and future phases
Executive alignment
Support executive reporting and strategic alignment
Other ways we can help
Need help getting started, or ready to scale and optimise what you’ve already launched?
Let’s build a better employee experience, together.
