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The mission statement of every B2C organization contains some version of the phrase… ‘delivering the best product/service/value for money for our customers’ But when we think about the actual job of different people in a business, all working towards that lofty...
Today, frontline workers represent about 80% of the global working population. That’s roughly 2.7 billion people worldwide working behind counters, in factories, or out in the field. And there’s strong demand for deskless work. In the US alone, it’s estimated that...
