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Everything you need to know about Employee Experience in Local Government

Is your local government organisation focused on employee experience as a way to drive a winning customer experience? Tune into this Q&A with The Local Government Association of Queensland (LGAQ) to find out why you need to be!

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Customer Experience in Local Government

How Local Governments organisations are focusing on Employee Experience.

Representing all 77 Local Governments in Queensland from the most northern parts of Australia’s Cape York, to urban Brisbane, to the most rural and remote areas of Queensland’s state borders, LGAQ provides daily support, advice and guidance to its members.

Tracy and Matt, along with their team, support LGAQ members to drive digital work transformation and the adoption of new digital tools. LGAQ launched Workplace from Meta to help LGAQ internally, as well as externally with their members, as they look to improve engagement, collaboration and communication across Queensland.

You’ll learn:

  • How Local Governments organisations are focusing on Employee Experience to solve some of their greatest customer experience challenges
  • Why Workplace from Meta is the best tool for connecting field services and hybrid workers in local government
  • How to build your digital employee experience strategy and win over challenging stakeholders

Backed by research

We partnered with Public Sector Network to research the connection between employee experience and customer experience in local government. Download the paper to learn how other local government organisations are approaching Employee Experience and how you can get started.

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