Lookup Bot

Quick and easy info look up!

Lookup is a free self-service assistant on Workplace from Meta that allows your people to get needed information quickly and get back to their work. Provide instant answers to HR questions like requesting time off or access to benefits, access to your global directory of office locations and people, or help your people find product information like product codes or pricing details. If you have the information, Lookup will find it!

  • Less time hunting for information, more time on high-impact work
  • Complex information becomes conversational in Workplace chat
  • Admin templates and in-app interface make it easy to manage all sorts of facts in the back end
Enablo Platform Bot and Automation

How it works

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For employees

  • Open up a chat with ‘Look up’ bot in Workplace from Meta
  • Follow the prompts to ask for the information you’re looking for and see the response
  • If the information isn’t returned, send an automatic request to your Workplace admin for it to be included
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For admins

Once installed, use the admin panel in Enablo Platform to:

  • Easily create lookup reference tables that make it easy to manage all sorts of information
  • Upload information via CSV
  • View requests from your people for new information
  • Access analytics about the information people are looking up

Enablo's Free Workplace Automations

We have built solutions for organisations around the world that drive employee experience and engagement through Workplace from Meta. To help even more organizations solve the most common challenges, we’ve now made a number of these free! Check them out!


Is your organization drowning in acronyms? No worries. Enablo’s Acronym Bot has you covered. Anyone can open a Workplace chat with the Acronym Bot to ask the definition of an acronym, or add a new one for admin approval. Easy peasy.  


Employees spending their life in complicated spreadsheets of data, looking up product codes or pricing details? Lookup Bot, A.K.A. ‘ask-me-anything bot’ is here to save the day - giving your people a self-service assistant to help them quickly find what they’re looking for.  

Profile Frames

Whether it’s to promote your latest company milestone, show support for a great cause, or provide a way to add some on-brand flair, our Profile Frames bot is here to help your people spruce up their Workplace profile pic! Use Enablo’s pre-created templates, or easily add your own!  


Don’t let your timely information get lost in an inbox. Use Enablo’s Campaigns Bot to deliver engaging messages straight to your people through Workplace Chat. Whether you’re welcoming new starters, promoting a wellness initiative, or coaching the entire team through change, the Campaigns bot is an easy and effective way to speak to your organization.

Quick Ticket

Simplify how your organization shares knowledge and requests support with Enablo's Quick Ticket Bot. Whether for IT Help or HR Support, the Quick Ticket Bot provides effortless self-service connecting your employees to verified FAQ’s and submits support tickets directly to your support desk via Workplace Chat. 

Pair Up

With more distributed work than ever before, maintaining important team relationships can be a challenge. Sometimes, all you need is a gentle nudge to connect. Meet Enablo’s Pair Up Bot which connects two people for a catch-up and sends the pairing through Workplace Chat. Tie it to an existing Workplace Group, an office location that’s working remote, or even your entire company.

Frequently Asked Questions

What are bots and automations?

Bots are digital assistants that help you become more productive at work. Workplace from Meta bots extend the functionalities of Workplace by enabling the automation of the actions or internal processes you already do on the platform. 

The most common type of bots are conversational, a virtual assistant that you can have a simple chat with to get stuff done. 

Think about how different your organisation could be if IT support, HR, expenses, knowledge sharing and employee recognition were all just a click or tap away, accessible by anyone, everywhere.

Why do we offer some of these for free?

We believe that bots enrich the Workplace experience and drive adoption of Workplace. Offering bots for free gives you insight into the problems your organisation can solve with bots, which ignites ideas for other bots! 

Who can install the free bots into Workplace?

While anyone can sign up to Enablo Platform, only Workplace Administrators can install bots. Reach out to your Workplace Administrator and ask them to install the bots on your behalf. Use the invite admin link in Enablo Platform to invite them to your business in Enablo Platform.

How do I get support?

Because Enablo Platform is delivered via Workplace from Meta there are multiple places to find support depending on what kind of issues you are experiencing.

For support relating to Enablo Platform (eg. platform.enablo.com) or any of the bots you have installed please contact us at [email protected]. For support relating to Workplace from Meta and Work Chat please open a ticket with Workplace Support.

If in doubt we are always here to help so shoot us an email at [email protected]!

How do we approach security?

We’ve got a whole page dedicated to security. If you require any additional information please reach out to us.

Want something custom? Let’s chat!

Our free and premium Workplace automations accommodate some of the most common use cases that we come across, but there is infinite potential for employees and businesses when it comes to bots and automation. We love these challenges! If you have an idea or a problem you think could be solved through bots, reach out and let’s see what we can come up with together!