Enablo Customer Terms
- These Terms and Orders
- These Terms apply to Orders
- These customer terms (Terms) apply to each Order for Supplies.
- The categories of Supplies are:
- Resold Products – Third Party Products that Enablo sells access to,
such as Workplace from Meta or Google Workspace; - Enablo Services – services provided by Enablo, such as
implementation and support; and - Enablo Products – products provided by Enablo, such as the Enablo
bots.
- Resold Products – Third Party Products that Enablo sells access to,
- References to Supplies are to the Resold Products, Enablo Services and
Enablo Products set out in the relevant Order. - Each Order will set out the Supplies that the Customer agrees to acquire from Enablo.
- Supplies are provided by Enablo on a non-exclusive basis.
- These Terms apply to Orders
- Supplies
- Resold Products
- Depending on the Resold Products that Enablo agrees to supply to the Customer in an Order, the Customer will be required to accept Additional Terms. Any Additional Terms will be indicated in the relevant Order.
- Depending on the Resold Products that Enablo agrees to supply to the Customer in an Order, the Customer will be required to enter into an Additional Agreement with the Relevant Supplier and remain bound by that Additional Agreement throughout the applicable Supply Period. Any Additional Agreement will be indicated on the relevant Order.
- Any Additional Agreement entered into by the Customer with a Relevant Supplier is between the Customer and that Relevant Supplier, and not Enablo. To the extent permitted by law, Enablo has no liability under an Additional Agreement.
- Enablo Services
- Where an Order includes Enablo Services, the parties may agree a statement of work that will form part of that Order.
- Enablo must provide any Enablo Services with due care and skill.
- Enablo will use reasonable efforts to provide any Enablo Services by the applicable Delivery Date.
- Enablo will not be responsible for any failure to provide the Enablo Services where any assumptions stated in the Order are not met.
- Enablo Products
If an Order includes Enablo Products then the terms of Enablo EULA apply to the Customer’s use of those Enablo Products.
- Duration
- Some Supplies are provided over specific periods of time. If this is the case, the relevant
Order will specify:- the Commencement Date for the relevant Supply; and
- the initial period over which that Supply will be provided (Initial
Period).
- Where indicated in an Order, following the Initial Period, that Supply will continue to be
provided for one or more renewal periods of a duration equal to that of the Initial Period
(each, a Renewal Period), unless the relevant Order is terminated earlier
in accordance with the terms of that Order or these Terms (Supply Period). - At least 30 calendar days’ prior to the expiry of the Initial Period or then-current Renewal
Period (as applicable), either party may notify the other that it does not wish for the
Order to be renewed and in that event, the Order will expire at the end of the Initial
Period or then-current Renewal Period (as applicable). - The Customer will be invoiced for any Renewal Period.
- Some Supplies are provided over specific periods of time. If this is the case, the relevant
- General use restrictions
The Customer must:
- use the Supplies in accordance with all applicable laws;
- not use the Supplies:
- in breach of these Terms (including any Order and Additional Terms);
- in breach of any Additional Agreement;
- for any purpose other than its internal business purposes;
- to engage in fraudulent or illegal behavior, or in a way that the Customer knows or
ought to reasonably know, infringes any third party’s Intellectual Property Rights; - to transmit, publish or communicate material that is pornographic, defamatory,
offensive, abusive, indecent, menacing or unwanted; or - to circumvent any security measures, or to gain unauthorized access to or interfere
with any third party’s online resources or systems including any form of hacking,
and
- ensure that its Personnel comply with subclauses 2.5(a) and 2.5(b) above.
- Customer’s responsibilities
- The Customer must:
- give Enablo all Customer Material, information and assistance reasonably necessary
to enable Enablo to provide the Supplies; - promptly perform any Customer Responsibilities to enable Enablo to supply the
Supplies in an efficient and timely manner; and - cooperate with Enablo and act reasonably in connection with its receipt of the Supplies.
- give Enablo all Customer Material, information and assistance reasonably necessary
- The Customer acknowledges and agrees that if the Customer does not comply with clause
2.6(a):- Enablo may not be able to provide the Supplies to the Customer; and
- Enablo is not responsible or liable for any failure to provide the Supplies to the
extent that failure arises from a failure by the Customer to comply with clause
2.6(a).
- The Customer warrants that it is not subject to EU, US or other trade sanctions or economic
restrictions.
- The Customer must:
- Resold Products
- Fees, Expenses and invoices
- Fees
- The Customer must pay all applicable Fees and Expenses to Enablo.
- Fees and Expenses may be payable on a fixed price basis or a time and materials basis. If an
Order states that the Fees and Expenses are an estimate only, the Customer acknowledges and
agrees that the Fees and Expenses charged for the Supplies will be based on Enablo’s
estimate, however the final Fees and Expenses may be more or less than that estimate.
- Invoice and payment
- Enablo must invoice the Customer for the Fees, Expenses and any other amount payable by the
Customer to Enablo in accordance with these Terms and any Order. - The Customer must pay all invoices issued by Enablo, without set-off, by the date specified on
the invoice, or otherwise within 30 days after the date of issue of the invoice (unless
otherwise agreed in an Order). - The Customer shall pay Enablo electronically to Enablo’s bank account or by any payment
method reasonably stipulated by Enablo. No payment shall be considered paid until it is
received in cleared funds by Enablo. - The relevant Order will stipulate the currency in which payment will be made.
- Where permitted by law, Customer must pay any merchant fees, bank fees and currency
conversion fees associated with its payment.
- Enablo must invoice the Customer for the Fees, Expenses and any other amount payable by the
- Late payment
the Customer is late in paying any part of any monies due to Enablo, Enablo may
(without prejudice to any other right or remedy available to it whether under these Terms or an
Order or by any statute, regulation or by-law) do any or all of the following:- charge Interest on the amount due but unpaid and on amounts that have been disputed where
the dispute has been resolved in Enablo’s favor from time to time from the due date until
payment (after as well as before judgment); and - suspend the Supplies pursuant to clause 8.4(a)(v).
- charge Interest on the amount due but unpaid and on amounts that have been disputed where
- Fees
- Intellectual property
- Enablo Materials and Deliverables
- Enablo retains ownership of all Intellectual Property Rights subsisting in all Enablo
Materials and Deliverables. - Any modification or enhancement to any Enablo Material or Deliverable is deemed to form part of the
Enablo
Materials or Deliverable (as applicable) and all Intellectual Property Rights in such modification or
enhancement vest in Enablo immediately from creation. - Enablo grants to the Customer:
- a perpetual, non-exclusive, non-assignable, non-sublicensable, global licence to use
the Intellectual Property Rights in the Deliverables and any Enablo Materials that form part of a
Deliverable, solely for the purpose of enjoying use of that Deliverable for the
Customer’s internal business use; and - for as long as the Enablo Services are provided, a non-exclusive, non-assignable,
non-sublicensable, global licence to use the Intellectual Property Rights in any
Enablo Materials that form part of the Enablo Services, solely for the purpose of
enjoying those Enablo Services for the Customer’s internal business use.
- a perpetual, non-exclusive, non-assignable, non-sublicensable, global licence to use
- Enablo warrants that use of the Enablo Material by the Customer in accordance with these
Terms and any Order will not infringe any third-party rights (including Intellectual
Property Rights).
- Enablo retains ownership of all Intellectual Property Rights subsisting in all Enablo
- Customer Material
- The Customer or its licensors (as applicable) retains ownership of all Intellectual Property
Rights subsisting in all Customer Materials. - Any modification or enhancement to any Customer Material is deemed to form part of the
Customer Materials and all Intellectual Property Rights in such modification or enhancement
vest in the Customer immediately from creation. - For as long as the Supplies are provided, the Customer grants to Enablo a non-exclusive,
global licence to use, reproduce and modify the Customer Material solely for purposes of
Enablo providing the Supplies to the Customer and otherwise performing its obligations under
these Terms and the relevant Order. This licence includes the right to sublicense. - The Customer warrants that use of the Customer Material by Enablo in accordance with these
Terms and the relevant Order will not infringe any third-party rights (including
Intellectual Property Rights).
- The Customer or its licensors (as applicable) retains ownership of all Intellectual Property
- Developed Material
Unless otherwise set out in an Order, any Developed Material is owned by
Enablo, and to the extent any Developed Material does not automatically vest in Enablo, the Customer
assigns all Intellectual Property Rights in or in relation to any Developed Material to Enablo. - Use of the Customer’s marks and promotional content
Unless the Customer informs Enablo otherwise in writing,
the Customer grants Enablo the right to use the Customer’s name, logo, trade marks, branding and
any materials created for the Customer by Enablo in Enablo’s promotional and marketing material
from time to time.
- Enablo Materials and Deliverables
- Confidential Information
- Protection of Confidential Information
Each party must only use or copy the other party’s
Confidential Information for the purposes of these Terms and the relevant Order and must take
all steps reasonably necessary to:- maintain the confidentiality of the other party’s Confidential Information;
- ensure that any person who has access to Confidential Information of the other party through
it or on its behalf does not use, copy or disclose that Confidential Information other than
in accordance with these Terms; and - enforce the confidentiality obligations required by these Terms.
- Restriction on disclosure
- Each party must not disclose the Confidential Information of the other party to any person
except:- to its Personnel who need to know the Confidential Information, for the purposes of
these Terms and the relevant Order only; - where the disclosure is required by applicable law, or under compulsion of law by a
court or Government Agency or by the rules of any relevant stock exchange or
regulator, as long as the disclosing party:- discloses the minimum amount of Confidential Information required to satisfy
the law or rules; and - before disclosing any information, gives a reasonable amount of notice to
the other party and takes all reasonable steps (whether required by the
other party or not) to maintain such Confidential Information in confidence;
- discloses the minimum amount of Confidential Information required to satisfy
- if the other party has given its consent to the disclosure or use; or
- as expressly permitted by these Terms.
- to its Personnel who need to know the Confidential Information, for the purposes of
- Before disclosing Confidential Information to a person, the disclosing party must take
reasonable steps to ensure that the person is aware of the confidential nature of the
Confidential Information and is bound by confidentiality obligations that are substantially
similar to those set out in these Terms.
- Each party must not disclose the Confidential Information of the other party to any person
- Return of Confidential Information
- Subject to clause 5.3(b), each party must return (or, if requested by the other party,
destroy or permanently de-identify) all copies of the other party’s Confidential Information
in its possession or control within 14 calendar days of expiry or termination of the
relevant Order. - If a party needs to retain the other party’s Confidential Information for the purpose of:
- complying with any applicable law;
- litigation;
- internal quality assurance and record-keeping; or
- performing its obligations or exercising its rights under these Terms and the
relevant Order,
then it may retain and use it solely for this purpose but must deal with the Confidential
Information in accordance with clause 5.3(a) promptly after it is no longer required for
this purpose.
- Subject to clause 5.3(b), each party must return (or, if requested by the other party,
- Exclusions
The obligations of confidence in clauses 5.1 and 5.2 do not apply to Confidential
Information:- that is provided to a Relevant Supplier by Enablo in connection with Enablo fulfilling an
obligation under these Terms or an Order; - that is in the public domain otherwise than as a result of a breach of these Terms and the
relevant Order or other obligation of confidence; or - that is already known by, or rightfully received, or independently developed, by the
recipient of that Confidential Information free of any obligation of confidence.
- that is provided to a Relevant Supplier by Enablo in connection with Enablo fulfilling an
- Protection of Confidential Information
- Privacy
- Enablo’s obligations
If and to the extent Enablo collects, stores, uses, discloses or otherwise
deals with Customer Personal Information in the performance of its obligations under these Terms and the Order(s), Enablo must only collect, store, use, disclose or
otherwise deal with Customer Personal Information:- in accordance with applicable Privacy Laws; and
- only as required for the purposes of providing the Supplies or as otherwise expressly
permitted under these Terms.
- Customer’s obligations
- The Customer must comply with the Privacy Laws when handling any Personal Information
provided or made available to it by or on behalf of Enablo. - If Customer Personal Information is made available to Enablo, the Customer must make all
disclosures and obtain all consents required to ensure that:- the Customer is lawfully (including without breaching the Privacy Laws) able to
provide, disclose or make available the Customer Personal Information to Enablo and
its Personnel and any Relevant Supplier; and - Enablo and any Relevant Supplier are lawfully (including without breaching the
Privacy Laws) able to collect, store, use, disclose or otherwise deal with the
Customer Personal Information for the purposes of providing the Supplies and
otherwise performing its obligations under these Terms and the relevant Order (and
any Additional Agreement, as applicable) and as described in its privacy policy.
- the Customer is lawfully (including without breaching the Privacy Laws) able to
- Where the Customer provides Enablo with access to Customer Personal Information by way
Workplace from Facebook, Asana, Google Workspace (or similar), the Customer is
always in control of Enablo’s level of access. The Customer is responsible for revoking that
access when it is no longer needed.
- The Customer must comply with the Privacy Laws when handling any Personal Information
- Enablo’s obligations
- Limitation of liability and Indemnification
- Limitation of liability
Subject to clauses 7.2, 7.3, 7.4 and 7.5, the liability of a party for Loss suffered by the other party hereunder with respect to a single incident or series of related incidents is limited to the total Fees paid or payable by the Customer in connection with the applicable Order during the twelve (12) month period immediately preceding the incident, and the aggregate liability of a party for all Loss suffered by the other party in connection with an Order (including where arising under these Terms) is limited to the total Fees paid or payable by the Customer in connection with that Order.
- Reduction of liability
To the extent permitted by law the liability of a party under or in
connection with these Terms and the relevant Order will be reduced proportionately by the
extent, if any, to which a breach of the relevant Order or these Terms by, or the negligent acts
or omissions of, the other party (or its Personnel) caused or contributed to the relevant Loss
suffered or incurred by the other party. - Exclusion of liability
- Subject to clauses 7.4 and 7.5, neither party is liable for any Consequential Loss however
caused (including by the negligence of a party or its Personnel), suffered or incurred in
connection with these Terms or an Order; and - Subject to clauses 7.4, Enablo is not liable for Loss arising in connection with any failure
in, fault with or degradation of the Supplies if that failure, fault or degradation is
attributable to or caused by a failure of the facilities or services of any third party. - Subject to clauses 7.4, Enablo has no liability in relation to Resold Products other than to
the extent set out in the Additional Terms.
- Subject to clauses 7.4 and 7.5, neither party is liable for any Consequential Loss however
- Applicable Law Limitations
To the extent applicable law prohibits the exclusion of the liabilities set forth in clause 7.3 above, but permits those liabilities to be limited, clauses 7.1 and 7.3 (and any inconsistent limitation or exclusion expressed elsewhere in these Terms or the Order) do not apply to that liability and instead Enablo’s liability for such failure is limited to (at the election of Enablo), in the case of a supply of goods, Enablo replacing the goods or paying the cost of having the goods repaired or replaced or supplying equivalent goods or repairing the goods, or in the case of a supply of services, Enablo supplying the services again or paying the cost of having the services supplied again.
- Uncapped heads of liability
Subject to clause 7.2, the parties agree that the limitations and
exclusions of liability set out in these Terms do not apply where a party’s liability arises
from:- death of, or personal injury to, any person that is caused by that party or its Personnel;
- loss of, or damage to, tangible property that is caused by that party or its Personnel;
- any breach of clause 5 (Confidential Information) by that party or its Personnel;
- any unlawful or fraudulent act or omission of that party or its Personnel;
- in the case of the Enablo’s liability, Enablo’s indemnification obligations in clause 7.6(a) below; or
- in the case of the Customer’s liability, Customer’s indemnification obligations in clause 7.6(c) below.
- Indemnification.
- By Enablo. Enablo will indemnify, defend, and hold Customer harmless from and against any and all Loss arising out of any claim by a third party alleging that any use of the Enablo Materials, Enablo Products, or Deliverables by Customer in accordance with these Terms and the applicable Order infringes such third party’s Intellectual Property Rights. If an infringement claim as described in this clause 7.6(a) arises, or if Enablo believes that a claim could reasonably be made, Enablo may, at its option: (i) modify the applicable Enablo Materials, Enablo Products, and/or Deliverables so that they become non-infringing but functionally equivalent; (ii) replace the applicable Enablo Materials, Enablo Products and/or Deliverables with material that is non-infringing but functionally equivalent; or (iii) obtain for Customer the right to use such Eanblo Materials, Enablo Products, and/or Deliverables upon commercially reasonable terms but at no additional cost to Customer; or (iv) terminate the applicable Order with respect to such Enablo Materials, Enablo Products, and/or Deliverables and refund to Customer the fees pre-paid by Customer with respect thereto on a pro-rata basis for the period following such termination.
- Exclusions. Enablo will have no obligation under clause 7.6(a) or other liability for any claim resulting or alleged to result from: (1) use of the Enablo Material, Enablo Products, or Deliverables in combination with any non-Enablo approved equipment, software or data, or in any manner for which the same was not designed, or if same has been modified or altered by any person or entity other than Enablo; (2) any Third Party Material. Clause 7.6(a) sets forth Customer’s exclusive remedy and Enablo’s entire liability with respect to claims of infringement of Intellectual Property Rights by the Enablo Materials, Enablo Products or Deliverables.
- By Customer. Customer will defend, indemnify, and hold Enablo and its Personnel harmless from and against any and all Loss arising out of or related to: (i) any claim by a third party alleging that Enablo’s use of the Customer Materials in accordance with these Terms and the applicable Order infringes such third party’s Intellectual Property Rights; (ii) Customer’s violation of any Additional Agreement.
- Process. The foregoing indemnification obligations are conditioned on the indemnified party: (i) notifying the indemnifying party promptly in writing of such action, (ii) reasonably cooperating and assisting in such defense and (iii) giving sole control of the defense and any related settlement negotiations to the indemnifying party with the understanding that the indemnifying party may not settle any claim in a manner that admits guilt or otherwise prejudices the indemnified party, without consent.
- Limitation of liability
- Termination and suspension
- Termination for breach
If:
- a party (the first party) commits a breach of these Terms, an Additional
Agreement or any Order that has a material and adverse effect on the other party, and fails
to remedy that breach within 10 days of receiving notice from the other party requiring the
first party remedy that breach (where capable of remedy); or - an Insolvency Event occurs in relation to the first party,
then the other party may terminate the relevant Order (in the case of 8.1(b) above, subject to
any provision of the Corporations Act 2001 (Cth) or any related subordinate legislation
that may prevent or restrict the exercise of a right of termination or other right under these
Terms and the relevant Order) by notice to the first party in which case the relevant Order will
terminate on the date specified in that notice or, if no date is specified, immediately. - a party (the first party) commits a breach of these Terms, an Additional
- After termination or expiry of an Order
- On termination or expiry of an Order:
- Enablo will cease to provide the Supplies under that Order;
- accrued rights or remedies of a party are not affected;
- the Customer will pay to Enablo all Fees in connection with Supplies;
- the Customer will pay to Enablo all Expenses incurred in connection with that Order;
- except as expressly specified otherwise in these Terms or that Order, all licenses
and similar rights granted, cease to be granted immediately; and - within a reasonable period of time after termination or expiry of the Order (not to exceed ten (10) Business Days), the Customer must return to Enablo or destroy all Enablo Materials and Enablo must return to the Customer or destroy all Customer Materials, in each case, in connection with that Order.
- If Enablo ceases to be able to supply access to Resold Products, Enablo will use reasonable
efforts to migrate the Customer to a direct relationship with the relevant third-party
supplier.
- On termination or expiry of an Order:
- Survival
Termination or expiry of an Order will not affect clauses 4, 5, 6, 7, 8.2, 9, 10, 12-14 and this clause 8.3, or any provision of these Terms which is expressly or by implication intended to come into force or continue on or after the termination or expiry.
- Suspension
- Without limiting any other remedy Enablo may have under these Terms or at law, Enablo may
suspend the Customer’s access to the Supplies if:- the Customer breaches these Terms;
- the Customer breaches any Additional Agreement;
- a Relevant Supplier terminates its Additional Agreement with the Customer or refuses
to enter into an Additional Agreement with the Customer; - a Relevant Supplier terminates its agreement with Enablo;
- the Customer has not paid Enablo the Fees and Expenses in accordance with these
Terms or the relevant Order, provided that Enablo shall first have given to the
Customer at least seven days’ notice that the Supplies would be suspended if the
outstanding sums are not paid in full; - Enablo receives a notice from a third party with a legitimate interest to be
protected (including any regulatory body) requiring Enablo to cease providing the
Supplies to the Customer or remove any content the Customer is making available
through the Supplies. Subject to any contrary legal requirements, Enablo shall
provide the Customer with a copy of the notice.
- Enablo will restore the Customer’s access to the Supplies as soon as reasonably possible
once the reason for the suspension has been addressed or removed. - If Enablo suspends the supply of any Supply for a period of 15 Business Days or more, it may
by written notice to the Customer, immediately terminate the Order (in whole or in part)
that relates to the suspended Supply.
- Without limiting any other remedy Enablo may have under these Terms or at law, Enablo may
- Termination for breach
- Arbitration
- Arbitration
- Any dispute that is not resolved within 90 days of the dispute arising must be referred to and finally resolved by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
- Notwithstanding anything in this clause 9, a party may at any time commence court
proceedings in relation to a dispute or claim arising in connection with these Terms or the
relevant Order where that party seeks urgent interlocutory relief.
- General principles
- The parties agree that
- the seat of the arbitration will be in New Castle County, Delaware;
- the number of arbitrators will be one; and
- the language of the arbitration will be English.
- The parties agree that
- Award final and binding
Any award made in respect of arbitration conducted pursuant to this clause
9 will be final and binding upon the parties.
- Arbitration
- Non-solicitation
- During the Supply Period and the Restraint Period, the Customer will not solicit or
entice any employee or contractor of Enablo to work for the Customer or any competitor of Enablo’s
business, unless the Customer obtains Enablo’s prior written consent. - The undertakings contained in clause 10(a) and resulting from any combination of the wording from
clause 10(b) constitutes a separate and independent provision, severable from the other undertakings
and enforceable by Enablo separately against the Customer and independently of each of the other
undertakings. If a court of competent jurisdiction finally decides any such undertaking to be
unenforceable in whole or in part, the enforceability of the remainder of that undertaking or any
other undertaking will not be affected. - The Customer agrees that the undertakings contained in clause 10(a) and resulting from any
combination of the wording from clause 10(b) are no more extensive than is reasonable to protect
Enablo.
- During the Supply Period and the Restraint Period, the Customer will not solicit or
- Force majeure
A party will not be:
- in breach of these Terms or an Order as a result of; or
- liable for,
any failure or delay in the performance of its obligations (other than a payment obligation) under these
Terms or an Order to the extent that such failure or delay is wholly or partially caused, directly or
indirectly, by a Force Majeure Event, provided that:- that party advises the other party of the details of the Force Majeure Event, and its likely effect
on the performance of its obligations under these Terms or the Order; and - that party takes all steps reasonably necessary to recommence performance of the affected
obligations and minimize the delay caused by the Force Majeure Event.
- Taxes
- Unless otherwise noted on the applicable Order, the Order does not include Taxes and Customer is responsible for payment of all Taxes attributable to each Order.
- General
- Precedence
- If there is any inconsistency between the provisions of this agreement, a descending order
of precedence will be accorded to:- any Additional Terms incorporated into this document in accordance with clause 2 (in
relation to the relevant Product or Service only); - these Terms; and
- any Order;
so that the provision in the higher ranked document, to the extent of the inconsistency,
will prevail. - any Additional Terms incorporated into this document in accordance with clause 2 (in
- The parties agree that any standard terms, purchase order terms or similar that are provided
or made available by the Customer will have no legal effect.
- If there is any inconsistency between the provisions of this agreement, a descending order
- Rights cumulative
Unless expressly stated otherwise in these Terms, the rights and remedies under
any indemnity or otherwise provided under these Terms are cumulative and not exclusive of any
rights or remedies provided by law or any other right or remedy. - Amendments
An Order may only be amended or varied by written agreement between the parties.
- Assignment and novation
Any rights or obligations of the Customer that arise out of or under an
Order or these Terms are not assignable or able to be novated or otherwise dealt with by the
Customer without the prior written consent of Enablo. - Entire agreement
- These Terms and the relevant Order supersede all previous agreements about its subject
matter. These Terms and the relevant Order embodies the entire agreement between the
parties. - To the extent permitted by law, any statement, representation or promise made in any
negotiation or discussion is withdrawn and has no effect except to the extent expressly set
out or incorporated by reference in these Terms and the relevant Order. - Each party acknowledges and agrees that it does not rely on any prior conduct or
representation by the other party in entering into an Order and these Terms.
- These Terms and the relevant Order supersede all previous agreements about its subject
- Further assurances
The Customer must do all things necessary to give effect to an Order and these
Terms and the transactions contemplated by it. Without limiting the foregoing, during the Supply
Period, the Customer will make available to Enablo adequate information and facilities necessary
to perform the Supplies. - Governing law and jurisdiction
- The laws of the State of Delaware, United States, govern each Order and these Terms.
- Each party irrevocably submits to the non-exclusive jurisdiction of the courts of the State of Delaware, United States and courts competent to hear appeals from those courts.
- Severability
A clause or part of a clause of an Order or these Terms that is illegal or
unenforceable may be severed from that Order or these Terms (as applicable) and the remaining
clauses or parts of the clause of the relevant Order or these Terms continues in force. - Subcontracting
- Enablo may subcontract the performance of all or any part of its obligations under an Order or these Terms. Enablo remains liable for any breach of its obligations under these Terms or any Order by its subcontractors, as if they were its own acts and omissions.
- For the avoidance of doubt, in relation to Resold Products, the Relevant Supplier is not
Enablo’s subcontractor where the Customer and the Relevant Supplier enter into an Additional
Agreement.
- Precedence
- Definitions and interpretation
- Definitions
In an Order and these Terms:
Term Definition Additional Agreement means any additional agreement indicated in an Order. Additional Terms means any additional terms as indicated in an Order. Business Days means Monday through Friday, excluding Federal holidays in the United States. Commencement Date the date indicated as such in an Order. Confidential Information of a party means these Terms, the terms of any Order and any information: - relating to the business and affairs of that party;
- relating to the customers, clients, employees, sub contractors or other
persons doing business with that party; - which is by its nature confidential;
- which is designated as confidential by that party; or
- which the other party knows or ought to know, is confidential,
and includes all trade secrets, knowhow, financial information and other
commercially valuable information of that party, and in the case of Enablo,
includes any Enablo Material and, in the case of the Customer, includes Customer
Material.Consequential Loss means: loss of profits; loss of revenues; indirect loss; loss of use of the
Supplies; loss of reputation; consequential loss; loss of actual or anticipated
savings; lost opportunities, including opportunities to enter into arrangements with
third parties; loss or damage in connection with claims against the Customer by
third parties; and loss or corruption of data.Customer means Enablo’s counterparty to an Order. Customer Material means any material provided by or to which access is given by the Customer to Enablo
for the purposes of an Order or these Terms.Customer Personal Information means any Personal Information provided to Enablo by the Customer or its Personnel in connection
with any Order.Customer Responsibilities means the responsibilities identified as such in an Order. Deliverable means a deliverable that Enablo agrees to provide as part of the Enablo Services, as
specified in an Order (but does not include Enablo Products, Resold Products, Customer Material or
Third Party Material).Delivery Date means the date described as such in the relevant Order. Developed Materials means materials (of any nature) created by or on behalf of Enablo in the course of
providing the Supplies.Enablo EULA means Enablo’s end-user licence agreement for Enablo Products at
https://www.enablo.com/eula.Enablo Material means any material provided by or to which access is given by Enablo to the Customer
for the purposes of these Terms or an Order (but does not include Enablo Products,
Resold Products or Third Party Material).Enablo Products has the meaning given in clause 1.1(b)(iii). Enablo Services has the meaning given in clause 1.1(b)(ii). Expenses means: - any reasonable travel and accommodation expenses; and
- any other expenses agreed in an Order.
Facebook means Facebook Inc. and its related bodies corporate. Fees mean the fees set out in an Order and any other amounts contemplated by these Terms
as being payable by the Customer to Enablo.Force Majeure Event means any occurrence or omission outside a party’s control including a physical
natural disaster including:- fire, flood, lightning or earthquake;
- war or other state of armed hostilities (whether war is declared or not),
insurrection, riot, civil commotion, act of public enemies, national
emergency (whether in fact or in law) or declaration of martial law; - national emergency;
- epidemic, pandemic, public health emergency, communicable disease outbreak,
quarantine restriction, and precautionary measures relating to the same; - ionising radiation or contamination by radioactivity from any nuclear waste
or from combustion of nuclear fuel; - failure of a third party service provider;
- failure of a third party to provide a necessary input;
- confiscation, nationalisation, requisition, expropriation, prohibition,
embargo, restraint or damage to property by or under the order of any
Government Agency; - orders or acts of military, civil authority or Government Agency;
- law taking effect after the relevant Commencement Date; and
- strike, lock-out, stoppage, labour dispute or shortage including industrial
disputes that are specific to a party or the party’s subcontractors.
Government Agency means: - a government or government department or other body;
- a governmental, semi-governmental or judicial person; or
- a person (whether autonomous or not) who is charged with the administration
of a law.
Insolvency Event the occurrence of any one or more of the following events in relation to a party: - it is unable to pay all its debts as and when they become due and payable;
- any step is taken to wind up, bankrupt, or appoint an administrator,
controller, receiver, a receiver and manager, a liquidator or a provisional
liquidator or other like person to it or any of its assets, operations or
business (terms used in this term are as defined in the Bankruptcy Act); - it ceases to carry on business or threatens to do so; or
- anything occurs under the law of any jurisdiction which has a substantially
similar effect to any of the events set out in paragraphs (a) to (c) of this
definition.
Intellectual Property Rights means all industrial and intellectual property rights, both in the United States and
throughout the world, and includes any copyright, moral right, patent, registered or
unregistered trade mark, registered or unregistered design, trade secret, knowhow,
right in relation to semiconductors and circuit layouts, trade or business or
company name, indication or source or appellation of origin or other proprietary
right, or right of registration of such rights.Initial Period has the meaning given in clause 2.4(a)(ii). Interest means interest on any payment owing under an Order or these Terms calculated: - at the rate which is 2% per month or, if lower, the maximum rate permitted by applicable law; and
- daily from the date on which such payment was due to the date on which the
payment is made (both inclusive) including the relevant Interest.
Loss means loss, damage, liability, charge, expense, outgoing, payment or cost of any
nature or kind, including all legal and other professional costs on a full indemnity
basis.Order means an agreed order for Supplies that incorporates these Terms, validly executed
by both parties, in the form required by Enablo from time to time. An Order includes
any statement of work referred to in that Order.Personal Information means any information that can be used to identify an individual, alone or when combined with other personal or identifying information (and includes “personal data” and “personal information” as that term is defined in the Privacy Laws). Personnel means a party’s employees, secondees, directors, officers, contractors, professional
advisers and agents.Privacy Laws means all applicable laws and regulations in respect of the processing of Personal Information. Relevant Supplier means the relevant supplier of a Resold Product as indicated in an Order. Renewal Period has the meaning given in clause 2.4(b) Resold Products has the meaning given in clause 1.1(b)(i) Restraint Period means 12 months after the relevant Supply Period. Supplies has the meaning given in clause 1.1(c). Supply Period has the meaning given to it in clause 2.4(b) and includes any period in which the
Enablo Services are provided.Taxes All Federal, state or local sales, use, excise, intangibles, property, privilege or other taxes or assessments, however designated or levied, relating to any Order for Supplies pursuant to this Agreement, exclusive of taxes based on Enablo’s net income. Terms has the meaning given to it in clause 1.1(a). Third Party Material means Intellectual Property Rights owned or licensed by a third party.
- Definitions